Refund Policy

At officeprinterstore.online,  we strive to provide high-quality printers and excellent service. If you are not satisfied with your rental experience, we offer a straightforward refund policy.

 Eligibility for Refunds

You may be eligible for a refund if:

• The printer arrives damaged or defective
• You cancel the rental within 30 days of placing the order
• The printer does not match the description provided on our website

Non-Refundable Items

The following items are not eligible for refunds:

• Printers that have been used and are in good working condition
• Printers returned after the rental period has ended
•  Any additional accessories or consumables provided with the printer

Refund Process

To request a refund:

• Contact our customer service team at [email protected] within 30 days of receiving the printer.
• Provide your order details and reason for the refund request.
• Our team will review your request and provide instructions for returning the printer if applicable.

Return Shipping

• You are responsible for the cost of return shipping unless the printer is defective or damaged.
• Ensure the printer is securely packaged to prevent damage during transit.
• We recommend using a trackable shipping method for your return.

Processing Refunds

• Once we receive and inspect the returned printer, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 30 days.

Contact Us

If you have any questions about our refund policy, please contact us at [email protected].